T-Mobile USA released an OS update for the Pearl recently, which includes version 4.2.1.107 of the OS. I attempted to upgrade my phone, which was running some random release from Telstra, and the upgrade went horribly wrong. The Desktop Manager successfully backed up my existing phone data, but during the re-installation process, it threw some kind of exception and left the phone in a pretty b0rked state. The phone could boot, but there was no theme (it was purely black and white) and half the apps were missing.

I eventually managed to fix everything. First, I used the bizarre but useful JL_Cmder utility to wipe the phone and get it to the ’507 error’ stage. I then tried and failed several times to complete the upgrade. Eventually I decided to try connecting the BlackBerry directly to my laptop instead of through the two (!) hubs and the docking station which were in between the phone and the PC (and without the five other USB devices I had connected at the same time). Once I did that, the upgrade went fine.

I’m continually amazed at the subtlety and general weirdness of these types of USB issues. I mean I know this stuff is complicated, but still.


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